Collection of User Information
GNM Group, LLC asks visitors to provide certain personal information when registering for specific features or services (for example, subscription registration, Application Programming Interface (API) Content access), when e-mailing us, or otherwise sharing a link from the GNM Group, LLC’s Website, making a purchase, posting, uploading, transmitting and/or otherwise submitting (“Submit”) a comment, message, story idea, essay, photo, image, or other text, content or material (“User Materials”). GNM Group, LLC also may ask visitors to the Website to provide personal information in other limited circumstances specified at the time the information is gathered. Information is requested from the User on our order form. The User must provide contact information (like name and e-mail). This information is used for billing purposes and to process orders. If a processing problem occurs, this information will be used to contact the User. Any financial information (like credit card number and expiration date) provided in an actual order is processed through a secure server with Our credit card processing company. GNM does not retain share, store or use personally identifiable information for any secondary purposes. Like all other Web servers, GNM Group, LLC’s Web server automatically creates log files for each visitor and/or User who accesses the GNM Group LLC Services. These “access logs” allow us to make Our site more useful to our visitors. For Users of GNM Group LLC Mobile Services, the access logs record the identifier provided for Your mobile device by Your wireless carrier (“carrier identifier”). Otherwise, the access logs do NOT record a visitor’s name, address, e-mail address, credit card numbers, or any other personally-identifying information. Rather, they may contain some or all of the following information:
- The Internet Protocol Address (IP Address) of the machine which accessed the GNM Group LLC (melissamarchand.com) Website.
- General location information (based on IP Address).
- The date of the visit.
- The time of the visit.
- The path taken through the GNM Group LLC (melissamarchand.com) Website.
- The browser being used.
- A list of files downloaded or viewed.
- The amount of time spent listening to/viewing media files.
- Any errors encountered.
Use of Personal Information Collected
GNM Group, LLC collects personally-identifying information (such as Your name, e-mail address, address, telephone number, company) from the User for a variety of purposes, not limited to, but including order fulfillment, and communication of Site updates, new Products and Services, upcoming events, and status of orders placed online. Any financial information (like credit card numbers and expiration dates), which is required for order fulfillment is processed through a secure server with Our credit card processing company. The data collected from cookies and browser identification provides demographic data about Our audience in the aggregate that We use to improve Our Service and tailor Our offerings. Personal data may also be used for editorial purposes, for marketing and promotional purposes, for statistical analysis of Users’ behavior, for Product development, for Content improvement, or to inform advertisers as to the number of visitors responding to their advertisements, or to customize the Content and layout of Our sites. Some Services, such as corporate subscriptions (“Corporate Subscriptions”), may require the use of Your company name on Our Website solely for the purpose of enabling all employees of Your company to access the purchased Services at no additional fee. By purchasing a Corporate Subscription, You authorize GNM Group, LLC to use Your company name on Our Websites and social media channels for this purpose. If Your company does not wish to have its name published, You agree to notify GNM Group, LLC at firstname.lastname@example.org in writing in order to ensure it is removed. From time-to-time Our site requests information from users via surveys. Participation in these surveys is completely voluntary, and the User has an option of disclosing this information. Information requested may include contact information (such as name and e-mail address) and demographics (such as country). Contact information will be used to notify the Users of the survey results, and the survey results will be used for purposes of monitoring or improving the use and satisfaction of this Site. The User will be sent site and service updates. We will communicate with the User regarding requested services and issues relative to new Products or Content additions.
GNM Group, LLC may also send You e-mail messages under the following circumstances, among others:
- To respond to an inquiry or request for information;
- To thank You for contacting GNM Group, LLC;
- To welcome You to the Site and to its Products and Services;
- To explain new product offerings and features of Our services;
- To notify You of special promotions; and
- To communicate with You regarding customer service related issues (including any changes to Our service).
User’s Right to Opt-Out
Established Users may occasionally receive information on Products, Services and special offers. Out of respect for the privacy of Our users We present the option to not receive these types of communications. Our Users are given the opportunity to “opt-out” of having their information used for purposes not directly related to our Site at the point where We ask for this information. For example, Our order form has an “opt-out” mechanism, so Users who order a product from Us, but don’t want marketing material, can keep their e-mail address off of Our lists. In addition to such options made available to You when We collect Your personally identifying information, You may “opt-out” of this service at any time by sending Us an e-mail at email@example.com, specifying that You have elected to “opt-out” of any third party mailings. Regardless of any “opt-out” notice, We will provide Your personally identifiable information to third parties if We believe in good faith that the law requires Us to do so, or if it is necessary to protect the rights or property of GNM Group, LLC or Our Users. We use a credit card processing company to bill Users for Products and Services. GNM does not retain, share, store or use personally identifiable information for any secondary purposes.
Updating Personal Information
If You would like to correct and/or update personally identifying information or other information that You have supplied, please contact us at firstname.lastname@example.org. Once We have updated Your information, We will send a return e-mail indicating that the requested changes have been made. If a user’s personally identifiable information changes (such as Your zip code), or if a user no longer desires Our service, We will endeavor to provide a way to correct, update or remove that user’s personal data provided to Us. This can usually be by e-mailing Our User Support at email@example.com.
GNM Group, LLC has implemented a number of security features to prevent the unauthorized release of or access to personally identifying information. You are hereby advised, however, that while We have endeavored to create a secure and reliable site for Our Users, perfect security is not yet available on the Internet, and the confidentiality of any communication or material transmitted to or from Us, via Our Sites or e-mail, cannot be 100% guaranteed. Accordingly, We are not responsible for the security of information transmitted via the Internet. Once We receive Your transmission, we make Our best effort to ensure its security in Our system. All of Our Users’ information, not just the sensitive information mentioned above, is restricted in Our offices. Only employees who need the information to perform a specific job (for example, Our billing clerk or a customer service representative) are granted access to personally identifiable information.
Notification of Changes
Corrections to Personal Data
Please contact us at firstname.lastname@example.org to do any of the following:
- Correct or update any personal information in the GNM Group, LLC database that You state is erroneous,
- “Opt-out” of future communications from GNM Group, LLC,
- Request GNM Group, LLC to make reasonable efforts to remove Your personal information from Our database, thereby canceling all registration and Subscriptions. The User understands that it may be impossible to delete personal information entirely because of backups and records of deletions.
International Users Notice
For international Users, You are advised and You hereby acknowledge that it may be necessary to transfer Your information internationally and, in particular, Your information may be transferred to and processed in the United States, the European Union, or any another country. The data protection and laws of other countries outside of the United States may not be as comprehensive as those of the United States. You are advised and You hereby acknowledge that we take steps to ensure that Your privacy is protected as described in this policy. By using this site, You agree to have Your information used and transferred internationally as set forth in this policy.